Frequently Asked Questions
How do I pay?
At the moment we accept E-transfers
How it works:
- Place your order
- Send an E-transfer for the total amount owing to firstname.lastname@example.org (or email@example.com)
- Please put the name of the receiver as ‘Sigma’
Please use happy as the answer. If your bank needs more characters use happy and your order number, eg: happy743 – if your answer is anything but ‘happy’ please email us the answer to avoid delay.
- Once your e-transfer is accepted, we’ll send you an order confirmation email including your express mail tracking number. Please note tracking numbers can take 24hrs to be activated by Canada Post.
How do I receive my product?
We send your product by mail. It’s sent in smell proof, discreet packaging. Browse our website, choose what you like and then follow the instructions above.
Where do you ship to?
We ship Canada wide.
Are there any age restrictions?
You must be 19 or older to purchase from our website.